Orders

Request a return

CaeloX Telematics

Request a return

Submit a return request with your Order ID. We’ll review eligibility under our Return Policy and email you next steps.

Upload clear photos of the device and original box. All 3 are required.

Return request submitted

We’ve received your return request. Our team will review it and email you shortly with next steps.

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Please check your Spam or Junk folder. If it’s there, mark it as “Not Spam” so future updates reach your inbox.

View return policy · Track order · Track return